My export isn't working

You do not need the Madden Companion App

Once your EA account is connected, your league updates itself — no app, no manual sends. This page is for when an export looks stuck anyway.

1. Give it a few minutes

The bot checks for new data on its own after every advance. A stuck export is retried automatically. Most delays clear up within a few minutes.

2. Force it yourself

Do not want to wait? Force a fresh export right now:

• On the dashboard: press Export Now
• In Discord: run /export current (or /export week, /export all_weeks for a specific week or the whole season)

3. Advance, then check again

No advance since your last export means there is nothing new to pull.

Play or sim the week, advance, then force an export if you do not want to wait for the automatic one.

"My account is unlinked"

This is not the export. Your EA login has expired; EA does this periodically.

1. Go to EA Setup
2. Choose Reconnect
3. Sign in on EA's page
4. Export again

Two things that trip people up:

• Sign in on the same device you started on
• EA blocks their sign-in page inside other apps. On your phone, copy the link into your browser

Still nothing

Open a ticket and tell us:

• When you last exported successfully
• Whether you are the commissioner
• Any message the dashboard or /export showed you

Please stop re-exporting while you wait. It does not help and it makes your history harder to read.