My export isn't working
Four things to check, in order. The first two fix it most of the time.
1. Send all five parts
In the Madden Companion App, send every one of these — not just the first:
Leagues → Teams → Standings → Rosters → Weekly stats
Rosters is the one people skip. It is the one that brings your players, XP and upgrades.
Teams showing but no players? This is why.
2. Export as the commissioner
The export must come from the commissioner's app, signed in to the account that owns the league.
A team owner's app sends far less. It looks broken, but it is not.
3. Check the URL
The Companion App accepts a typo'd URL and then fails quietly.
- Open EA Setup — Dashboard → Account → EA Setup, or More → EA Setup in the app
- Copy the URL. Do not type it
- Check nothing was cut off at either end
4. Advance, then export again
No advance since your last export means there is nothing new to send.
Play or sim the week, advance, then export.
"My account is unlinked"
This is not the export. Your EA login has expired — EA does this periodically.
- Go to EA Setup
- Choose Reconnect
- Sign in on EA's page
- Export again
Two things that trip people up:
- Sign in on the same device you started on
- EA blocks their sign-in page inside other apps. On your phone, copy the link into your browser
Still nothing
Open a ticket and tell us:
- When you last exported successfully
- Which parts you sent this time
- Whether you are the commissioner
- Any message the app showed you
Please stop re-exporting while you wait. It does not help and it makes your history harder to read.