How do I use the Report a Player page?

The form for telling us about a player who quit early, griefed, cheated or behaved badly. You must attach proof — a screenshot or a clip link — or the report will not go through. Whoever you report never finds out who filed it.

Updated 22 days ago

Where to find it

On the website: Dashboard sidebar → Player Portal → Report a Player (/dashboard/report)

In the app: More → Report a Player

What it does

Anybody signed in can file a report — you do not need to be a commissioner, and you do not need a league picked first. That is deliberate: reports follow the player, not the league, so a report you file here counts wherever that person turns up next.

It is the same thing the /report command does in Discord. Filing it one way or the other lands in exactly the same place.

Step by step

  1. Say who you are reporting. Type their EA gamertag and press Search players, then pick them from the list. If nobody matches, you can type the gamertag in and file anyway.
  2. Pick a reason. Quit a game early, Griefing, Roster abuse, Toxic behavior, Cheating, or Something else.
  3. Describe what happened, and when.
  4. Add proof. A screenshot, or a clip link, or both.
  5. Press File report.

Proof is not optional

A report with nothing attached is refused. That rule is the whole reason the system is worth anything — it is what stops it being used to settle grudges.

  • Screenshots — an image file, under 8 MB. We re-host it ourselves and strip the hidden camera and location data out of it first.
  • Clip links — YouTube, Twitch, Streamable or Discord. Links from anywhere else are turned away.

Picking them from the search list is worth the extra second

Typing a gamertag files a report against a name. Picking a match from the search list files it against the person — their Discord account and every gamertag we know is theirs.

That matters for two things: they get told a report exists (see below), and the report shows up properly on their own My Flags page and on the reputation lookup. A report filed against a bare name still counts, but only once we can tie that name to somebody.

Who sees what

  • You are never named. The person you reported cannot see who filed it, from anywhere in the product.
  • Franchise Hub staff review reports and decide whether one is upheld. A commissioner in your league cannot mark a report upheld — what they can see is the running count on the reputation lookup.
  • If the report is tied to a Discord account, that player gets a short direct message saying a report was filed and where to add their side. It carries the reason and nothing else — no description, no proof, no name. It is sent at most once a day per player, so a bad night does not turn into a pile-on.

Common problems

  • "You've already reported this player for the same thing." Same player, same reason, inside a day is one report. Change nothing and try tomorrow, or file the different thing they did under its own reason.
  • "You've filed a lot of reports today." There is a daily limit. It is generous for normal use, and it gets much tighter for anyone whose reports keep being thrown out — that is the deterrent working, not a fault.
  • That clip link isn't from a site we can accept. Move the clip to YouTube, Twitch, Streamable or Discord, or screenshot it instead.
  • The screenshot is too large. Under 8 MB. A phone screenshot is nowhere near that; a raw capture-card grab can be.
  • Nothing seemed to happen. Nothing public happens on purpose. There is no post, no ping in your league, and no notice to your commissioner.
  • My Flags — the other side of this, for when a report is about you
  • Player reputation — where a commissioner sees the totals

More in Player Portal

How do I use the My Flags page?How do I use the Player reputation page?

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